Description of Phone Desk Services
Central Community College Student-Staffed Helpdesk provides a variety of services to help students with their technology. Have an issue with online learning, student email, webcentral, OneDrive, or other software being used in your class? Then contact us!
We are here to help!
Methods of Communication:
During available hours answer phones, respond to chats, review/respond to emails submitted during off-hours. We have phone(s), chat access, email alias that student interns can access. There is an auto responder from the helpdesk email reminding student of scheduled hours.
Phone the CCC Helpdesk and Get Help With -
- Password Assistance
- Student Email
- One Drive
- Moodle
- Non-functioning hardware
- Browser Issues
- Software Troubleshooting
- File Management Assistance
- Wireless Issues
- Office 365
- Microsoft Word, Excel, Access, and PowerPoint
- VMWare and Remote Access
Call 1-877-222-0780
Menu Option 7 or Extension # 2442
(402-461-2442 direct)